Combining professional expertise and local market knowledge is the key to success. Simply holding a degree or certification is not enough in today’s market. Understanding the complexity of the individual market nuances is critical.

The staff at Feather draws from decades of experiences and longstanding relationships in the community. By drawing on their experiences and knowledge, our staff is able to work in a collaborative fashion with the claimant, employer, claims professional, attorney and/or the local providers to assess the big picture and provide potential solutions.

To ensure the very best services, we are dedicated to hiring only the most experienced and dedicated staff.  When cases are assigned, we verify that the staff performing the services is licensed and credentialed specifically to the type of task or assignment at hand.

All medical services are carried out by licensed registered nurses with most of them holding advanced degrees and certifications.  Vocational Consultants have master’s degrees and all hold advanced certifications. Each case manager and/or consultant has at least 5 years experience in applicable fields.

The staff undergoes extensive training and supervision to ensure they understand the expected standard. The goal of the staff is to provide the most professional service in the industry as well as the very best customer service. We not only understand customer service, we live it.